Why Outsource to the Philippines

Outsourcing is a powerful strategy for businesses across different industries. Any enterprise that wants to scale, cut costs, and hire excellent talent could benefit from the outsourcing process. And if you’re one looking into business process outsourcing (BPO), there’s one country that should stay on top of your mind: the Philippines.

The Philippines has been a top country for outsourcing for two decades now. Studies estimate that the country holds 10-15% of the global BPO market, and it still continues to grow. But, why choose the Philippines for outsourcing? What makes the country a top choice for it?

If you ask us, there are three compelling reasons companies from all over the world should consider outsourcing to the Philippines. Let’s dive into each of these reasons.

Reason #1: Skilled Workforce

The Philippines boasts a highly skilled workforce with expertise in a wide range of disciplines and industries. The country’s education system prioritizes fluency in the English language and the development of technical skills, both of which allow Filipino professionals to meet the needs of global markets. BPO companies in the Philippines also support their workforce’s further development through various specialized training programs.

AB Business Support Services can attest to the quality of talent from the Philippines. We have seen firsthand the exceptional skill, dedication, and work ethic of Filipino professionals. Add their diverse skill set to the equation and you have the formula for success. From customer support and virtual assistance to project management and finance and accounting, you can definitely find the right professionals for your dream team when you outsource to the Philippines.

Reason #2: Cost Efficiency

Cost savings are always a compelling reason to outsource, and this is an area where the Philippines delivers excellent value for money. The country has a lower cost of living compared to Western countries, which translates into lower labor costs. This situation creates a win-win scenario for everyone involved. Businesses save on labor without compromising on quality, while Filipino professionals receive above-market salaries that help uplift their lives.

AB Business Support Services understands the value of operational efficiency, including cost efficiency in labor. Our work in improving operational efficiency has actually helped one client boost revenue by €11.3 million. We made it possible through streamlining their financial operations and lowering labor costs.

Reason #3: Cultural Match

Finally, a strong reason for outsourcing to the Philippines is the country’s close cultural ties with Western countries. Filipinos have a particularly strong affinity towards the United States, Australia, and New Zealand. There are a lot of shared values and a history of cultural exchange, which makes Filipino professionals adept at understanding the nuances of Western markets.

This distinct affinity to Western cultures is a strong suit of AB Support Services. Our understanding of Western markets has allowed us to help various clients succeed in their fields. It’s the reason we have been able to offer premier outsourcing and staffing services since 2022.

These three reasons make it clear why the Philippines has always been a front-runner in business process outsourcing. You, too, can fast-track your growth with the help of a Philippine BPO company like AB Business Support Services. We can find the right talent and provide the right support so that your business can scale faster than ever. Message us to get started!